Shipping Policy
Worldwide Express Shipping
Bella Haire ships worldwide using trusted international express carriers.
All orders are carefully prepared and dispatched from the Netherlands.
Processing Times
Ready-to-Ship Pieces
Ready-to-ship wigs are dispatched within 1–3 business days.
In many cases, orders ship the same or next business day.
Custom-Made Pieces
Each custom wig is handcrafted specifically for you.
Production time is approximately 6 weeks before dispatch.
Once completed, your piece will be shipped via express delivery.
Delivery Times
We ship using premium international carriers such as:
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DHL Express
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FedEx
Estimated delivery time after dispatch:
2–5 business days worldwide
Please note that delivery times may vary depending on destination and customs clearance.
Tracking
As soon as your order has been dispatched, you will receive a tracking number via email.
For added security, we recommend selecting “signature required” directly with the courier once tracking becomes active.
Customs, Duties & Taxes
For orders shipped outside the European Union:
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Import duties
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Customs fees
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Local taxes
may apply in accordance with your country’s regulations.
These charges are the responsibility of the customer.
Bella Haire has no control over customs procedures or additional charges.
Lost or Delayed Packages
Bella Haire remains responsible for your order until it is marked as delivered by the courier.
We are not liable for packages lost after confirmed delivery.
If any issues arise during transit, please contact us and we will assist you in resolving the matter with the carrier.
Questions
If you have any questions regarding shipping, please contact:
Email: support@bellahair.com
WhatsApp: +31 6 57725571
We are based in the Netherlands (CET timezone) and aim to respond within 24–48 hours.